Software Quality Assurance Practice Exam

Indicate if the following statement about Jakob Nielsen's usability research is true or false: It depicts that incurring extra cost and complexity of working with many testers for an application check is not required.

1. True

2. False

3. Somewhat true

4. Always true

The correct answer is: True

Jakob Nielsen's usability research emphasizes the efficiency of usability testing and indicates that involving a limited number of testers can yield significant insights into user experience without necessarily incurring excessive costs or complexity. The research suggests that even testing with a small group of representative users can uncover most usability problems that will affect the majority of users. Therefore, the notion that incurring extra costs and managing the complexities associated with a large number of testers is unnecessary aligns with Nielsen's findings. This approach advocates for a more streamlined process, focusing on quality feedback from a few rather than overwhelming data from many, making the statement true within the context of Nielsen's principles in usability testing.